Privacy policy

1. Who we are

Pulkit Homes ("we", "us") is a painting, renovation and home building business based at 7784 174b Ave NW, Edmonton, AB T5Z 0E2. [Add the legal business name.]

You can reach us at info@pulkithomes.ca or (780) 604-3162.

2. What information we collect

We collect the information you choose to give us, and a small amount of technical information when you visit the site.

• Instant estimate tool: your first and last name, phone number, email (optional), postal code (optional), promo code (optional), the rooms and options you chose, and the estimate shown to you.
• Contact form: your name, phone number, email (optional), the service you are interested in, and your message.
• Calls, emails and visits: whatever you tell us, such as your address and the work you want done.
• Chat: the chat on this website answers from the website's own content. [Confirm: it does not store what you type.]
• Cookies and analytics: your cookie choice is saved in your browser. If analytics are turned on and you accept them, we also see which pages are visited, the type of device used, the approximate area visitors come from and how they found the site.

3. How we use it

We use your information to:

• reply to your request and answer your questions
• prepare, confirm and follow up on estimates and quotes
• schedule visits and carry out work you ask us to do
• keep business records and meet legal and tax requirements
• understand how the website is used so we can improve it (only if you accept analytics)

We do not sell your personal information.

4. Your consent

When you submit the estimate tool or the contact form, or when you contact us, you agree that we may collect and use your information for the purposes above. You can withdraw your consent at any time by contacting us, although this may mean we can no longer provide a quote or service.

5. Who we share it with

We share information only with people and companies that help us run the website and the business, such as website hosting, email, lead-tracking and analytics providers, and only as needed for them to do that work. We may also share information when the law requires it. [List the providers actually used.]

6. Cookies and analytics

This website saves your cookie choice in your browser so we do not ask you again. If analytics are turned on, Google Analytics is loaded only after you click "Accept all". If you click "Decline", analytics are not loaded. You can change your choice by clearing this site's data in your browser.

7. Where information is stored

Information may be stored and processed by our service providers in Canada or in other countries, including the United States. [Confirm where your hosting, email and lead-tracking providers store data.]

8. How long we keep it

We keep personal information only as long as we need it for the purposes above or as the law requires. [Add retention periods, for example: customer records for X years, unanswered enquiries for Y months.]

9. Your choices and rights

You can ask us for access to the information we hold about you, ask us to correct it, or ask us to delete it where we are allowed to. Contact us using the details above. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.

10. Security

We use reasonable safeguards to protect your information. No method of sending or storing information is completely secure, so we cannot guarantee absolute security.

11. Other websites

This website links to other sites, such as Google, Facebook, Instagram and HomeStars. They have their own privacy policies, and we are not responsible for how they handle your information.

12. Children

This website is not directed at children, and we do not knowingly collect information from them.

13. Changes to this policy

We may update this policy from time to time. The date at the top of this page will change when we do. [Last updated: add the date when this is approved.]